Posts by Canadian MoneySaver

Thumbnail for Flight Delays and Your Rights

Air travel during a global pandemic is akin to gambling. With airport congestion and labour shortages, there's a good chance that your flight will not take off on time.

Suppose you find yourself facing a significant delay in your flight or cancellation. Will the airline make sure you have another travel arrangement? If that's not possible, will you get your money back in the form of the original payment? Or will you have to settle for a time-limited credit for future flights? Finally, will you be compensated for your out-of-pocket expenses?

You have more rights under Canada's Air Passenger Protection Regulations (APPR), which took effect on December 15, 2019. The Regulations require airlines to give refunds and pay compensation if your flight is hit by disruptions that are within the airline's control.

Thumbnail for Women and Wealth

In this episode of the MoneySaver Podcast, Ellen Roseman speaks to financial educator Kelley Keehn about her new book "Rich Girl, Broke Girl".  They discuss past mistakes, women and wealth and the issues that surround women and money.

Thumbnail for Seeking Refunds With Online Retailers
Thumbnail for Low-Cost Investing with Larry Bates, author of Beat the Bank

In this episode, Ellen Roseman speaks with Larry Bates, author of the book Beat The Bank: The Canadian Guide to Simply Successful Investing. They talk about banks, advisors, low-cost investing, fees and retirement.

Thumbnail for Roseman on Telecom Woes

By Ellen Roseman


Telecom woes are a staple of my life – the filling in the sandwich – as a consumer advocacy journalist. I started my On Your Side blog with a post called Bell Blues, which is still current more than a decade later.

Some common themes emerged when I asked Toronto Star readers if Bell’s service was improving:


        • Bell needs an ombudsman or a central point of contact for complaints.
        • It’s hard to speak to a supervisor or get the names of anyone in authority. 
        • Many customers can’t communicate well with staff in overseas call centres. 
        • Some call centre staff reps are courteous and patient, but others are arrogant, insensitive to customers’ time constraints and just
Thumbnail for Personal Finance and Millennials

Ellen Roseman speaks with Erica Alini, author of the personal finance book for millennials "Money Like You Mean It."  They talk about what personal finance means to millennials and the challenges that they and Gen Z face.

Thumbnail for Life Satisfaction with Andrew Hallam

In this episode, Ellen Roseman talks to Andrew Hallam about his new book 'Balance". They discuss FOMO or fear of missing out, opportunity costs and mindfullness and how these all relate to life satisfaction